““Dont Lose Bookings are an integral part of our team at LOT.100. They have allowed us to be available to guests 12 hours a day 7 days a week without having a phone onsite. Dont Lose Bookings has been a game changer for our very busy restaurant and hospitality venue and given us the space and time to concentrate on what we do best, serving our customers.”

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““We are fortunate enough to receive a high volume of phone and email enquiries from potential customers looking to experience our restaurant. The team at DontLoseBookings not only attend to each and every one of them but also take the time to go through any request or query the customer may have. They do an incredible job at this. We also facilitate large group bookings which can have quite a few conditions and pre-payments that go along with it. If we were to perform these tasks in house we wouldn’t have any time for service. That is what it’s really about for us. We know we have a team of polite and courteous representatives that know the ins and outs of our restaurant and dining space. We can now confidentially spend our time with customers creating memorable experiences, rather than spending that time on tied to the phone trying to manage bookings. ”

““As you all know, the pace of the Melbourne hospitality is particularly fierce (particularly in our group) and the added rollercoaster effects of COVID made for a few very chaotic years! I can honestly say that I felt more at ease and under a lot less pressure with Toby and the Dont Lose Bookings team in our corner taking on the grunt work of all our inbound calls and consolidating all our future bookings across our group. Each and everyone one of you were a tremendous aid to us and the managerial team. It afforded more time each day to focus on the tasks at hand as we all knew we had a team of incredible professionals taking care of our patronage over the phones! Thank you immensely Dont Lose Bookings team for everything that you do!” Fraser McNally - Operations ”